Get a case
GET /api/cases/{id}
GET
/api/cases/{id}
Authorizations
Section titled “Authorizations ”Parameters
Section titled “ Parameters ”Path Parameters
Section titled “Path Parameters ” id
required
string format: uuid
Responses
Section titled “ Responses ”The case.
object
id
string format: uuid
workspaceId
string format: uuid
contactId
string format: uuid
accountId
string | null format: uuid
caseType
string
status
Open, resolved, or closed.
string
outcome
string | null
businessValue
string | null
businessValueCurrency
string | null
artifactKey
string | null
artifactValue
string | null
workflowId
string | null
parentCaseId
string | null format: uuid
contactName
string | null
accountName
string | null
openedAt
string format: date-time
resolvedAt
string | null format: date-time
closedAt
string | null format: date-time
createdAt
string format: date-time
updatedAt
string format: date-time
Case not found.
Standard error response returned by all endpoints on failure.
object
error
required
A human-readable error message describing what went wrong.
string
Example
Conversation not found